Schedule an insightful 30-minute call to discuss your specific needs and desired goals. Prepare any questions you may have—we prioritize transparency and are committed to addressing all inquiries. Our seasoned business development team is here to guide you through the process with expertise and support.
Following our informative call, we'll send you an easy-to-understand checklist tailored to capture your full requirements. If you have any Requests for Proposal (RFP) or Requests for Quotation (RFQ), feel free to attach them along with the checklist for our thorough review.
Upon receiving the provided details, we'll promptly prepare and send out a comprehensive business proposal, inclusive of rates and quotes, for your thorough review.
Once you've reviewed and agreed to the terms outlined in the proposal, simply provide your electronic signature. Following this, we'll promptly send an invoice for the initial deposit, equivalent to one month's security.
Upon securing the initial deposit and confirming the signed proposal, our dedicated recruitment team swings into action. Leveraging their expertise, they meticulously analyze your specific needs and preferences to ensure precise alignment with the agents selected for your project.
Following the compilation of profiles, which includes aptitude test scores and relevant experience, we will furnish you with a PDF document for your thorough review. Should you deem it necessary, you will have the opportunity to conduct interviews with the selected candidates directly. Your input is invaluable to us, and we are committed to ensuring that the chosen agents align perfectly with your requirements.
Once you've selected the agents, we'll coordinate a start date for their product training. Concurrently, we'll establish communication channels for real-time contact. Additionally, you'll be assigned a dedicated Operation Manager who will oversee the management of your agent or virtual assistant from our end. This setup allows you to focus on your core aspects while we ensure seamless support and coordination.
Following the finalization of agent selection and training arrangements, we'll send you a formal contract to formally seal the deal. This contract will outline all agreed-upon terms and ensure clarity and accountability throughout our partnership.
